Customer Service Agent – Warehouse B Shift

Jobtailor; Clarksville (TN); On-site; USD 32,000 - 40,000; Full time

Job summary

Jobtailor is seeking a Customer Service Representative to build rapport with clients by delivering exceptional service. Responsibilities include accurate data entry of shipping and receiving information for single or multiple customers and timely order processing to support site operations.

As part of the team, the CSR is expected to meet company objectives in performance, safety, and quality, while using MS Office applications and maintaining English proficiency in reading, writing, and

Qualifications

• High school diploma or GED required.
• 1 year of experience in a customer service setting preferred.
• Must have intermediate computer skills and be proficient with MS Office.

Responsibilities

• Build rapport and trust with clients by delivering exceptional service.
• Accurate and timely data entry of shipping and receiving information for single or multiple customers.
• Accurate and timely order processing to support site operations.
• As part of the DSV team, meet company objectives in performance, safety, and quality.

Skills

Customer service

Data entry

Order processing

English proficiency

Education

High School Diploma or GED

Tools

MS Office Applications

Job description

• The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently.
• Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers.
• CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.
• As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality.

Requirements

• Must have a high school diploma or general education degree (GED).
• 1 year experience in Customer Service-related capacity.
• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
• Intermediate computer skills.
• Proficient with MS Office Applications.
• English (reading, writing, verbal) proficiency.