Customer Service Agent â Call Center

Enterprise Call Center; Tulsa (OK); Remote; USD 30,000 - 45,000; Part time

Job summary

A leading call center is seeking Customer Service Agents in Tulsa, Oklahoma. You will assist customers through inbound calls for major brands and ensure satisfaction while maintaining performance targets. The position offers part-time flexibility, a multi-step onboarding process, and paid training after certification.

Benefits

Paid training

Paid time off

Access to telehealth benefits

Qualifications

• Must be at least 18 years of age.
• Authorized to work in the United States.
• Prior customer service or call center experience is a plus.

Responsibilities

• Answer inbound calls and assist customers with questions or concerns.
• Use provided tools to document and resolve customer needs accurately.
• Maintain performance targets in quality communication and efficiency.

Skills

Strong communication

Active listening

Basic computer knowledge

Typing ability

Education

High school diploma or GED

Job description

We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role you will handle inbound customer interactions for major brands using our provided systems to resolve issues answer questions and ensure customer satisfaction.

This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace. A multi-step onboarding and client certification process is required before servicing can begin.

Responsibilities :

Answer inbound calls and assist customers with questions concerns or product / service issues

Use provided tools to document and resolve customer needs accurately

Follow established protocols for communication and case handling

Participate in required certification courses to qualify for client assignments

Deliver service in a professional and brand-aligned manner

Maintain performance targets in quality communication and efficiency

Qualifications :

High school diploma or GED required

Must be at least 18 years of age

Authorized to work in the United States

U.S. resident (excluding residents of CA CO CT MA MD NY OR WA or WI)

Strong communication and active listening skills

Basic computer knowledge and typing ability

Ability to follow detailed instructions and meet performance standards

Prior customer service or call center experience is a plus

Spanish language skills are a bonus

Additional Information :

Paid training (after client certification)

Paid time off

Access to telehealth benefits

Remote Work : Employment Type :

Part-time

Key Skills

Experience : years

Vacancy : 1

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Call Center Customer Service • Tulsa, Oklahoma, USA