Customer Service Agent

Arcan PR; Pensacola (FL); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Two weeks of paid vacation

5 days of PTO/sick leave

401(k) match

Résumé du poste

Arcan Capital in Pensacola, FL, seeks a Leasing Consultant to welcome prospective residents and guide them through the leasing journey from inquiry to move-in. You will answer inquiries, assist with leasing steps, and work with on-site teams to keep daily operations running smoothly.

Showcase communities and amenities while delivering exceptional service. A strong interpersonal, customer-first mindset and a passion for helping people are essential; leasing or property management experience is a

Qualifications

• Experience in property management is beneficial but not required.
• Strong interpersonal and communication skills.
• Customer-first mindset with passion for helping people.

Responsabilités

• Be the first point of contact for prospective residents and guide them through leasing from inquiry to move-in.
• Handle inquiries and assist with leasing processes.
• Collaborate with on-site teams to ensure smooth daily operations.
• Showcase communities, highlight amenities, and deliver exceptional service.

Connaissances

Interpersonal skills

Customer service

Communication

Description du poste

Love meeting new people and helping them find their next home? Arcan Capital is a fast-growing multifamily company, founded in 2016, that owns and manages apartment communities across the Southeast. We're looking for a Leasing Consultant to be the friendly face of one of our communities.

As a Customer Service Agent, you will be the first point of contact for prospective residents and will be responsible for guiding them through the leasing process, from initial inquiry to move-in. You'll handle inquiries, assist with leasing processes, and work closely with on-site teams to ensure smooth day-to-day operations. You will showcase our communities, highlight amenities, and provide exceptional service to both new and existing residents. Your ability to build rapport, communicate effectively, and create a positive first impression will be essential to achieving leasing goals and maintaining strong resident satisfaction. While experience in property management, leasing, or assistant property management is beneficial, we are primarily looking for strong interpersonal skills, a customer-first mindset, and a passion for helping people. We'll teach you the rest!

Why you'll love working here:

• A supportive, people-focused culture where your work is noticed
• Real room to grow, with career development as the company expands
• Medical, dental, and vision coverage
• Two weeks of paid vacation plus 5 days of PTO/sick leave
• A matching 401(k)