Customer Service Advocate - Insurance & Growth Path

Story Insurance Team; Hutto (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Job summary

Monica Story - State Farm Agent in Hutto, TX is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and assist with policy changes. This full-time position emphasizes accurate records and attentive communication to support community members.

You'll join a team of agents focused on client satisfaction and growth opportunities. Prior customer service experience is favored, and compensation ranges from $40,000 to $60,000 per year with benefits including

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Monica Story - State Farm Agent in Hutto, TX is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and assist with policy changes. This full-time position emphasizes accurate records and attentive communication to support community members.

You'll join a team of agents focused on client satisfaction and growth opportunities. Prior customer service experience is favored, and compensation ranges from $40,000 to $60,000 per year with benefits including