Customer Service Advisor with Czech, Slovak and English

Concentrix; Osage City (KS); Remote; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Service Advisor fluent in Czech and Slovak. In this fully remote role, you will engage with customers through various channels, providing exceptional support and solutions. You'll have the opportunity to contribute to a nurturing team environment, participate in professional growth programs, and enjoy numerous benefits, including competitive compensation and paid leave. This is your chance to join a global leader in technology and services, making a positive impact on customer experiences while developing your career in an exciting and collaborative atmosphere.

Benefits

Complete technical equipment

Meal vouchers

Refer-A-Friend program

25 days of paid leave

Multisport card

Continuous training programs

Team-building activities

Company parties

Sports events

Qualifications

• Fluency in Czech and Slovak with solid English skills.
• Strong communication and creative problem-solving abilities.

Responsibilities

• Provide top-tier support via calls, chats, and emails.
• Engage customers with friendly and clear communication.
• Pitch innovative ideas to enhance customer experience.

Skills

Fluent in Czech

Fluent in Slovak

Strong communication skills

Creative problem-solving

Team player

Job description

Job Title: Customer Service Advisor with Czech, Slovak and English

Job Description

We’re on the lookout for a Customer Service Advisor who thrives in a dynamic team!

What You Will Do:

• Be the friendly face of our team! Engage through calls, chats, social media, and emails, providing them with top-tier support and advice.
• Dive into action! Get ready to tackle inquiries head-on, providing smart solutions that make our customers' day better.
• Build Real Connections! Create a warm and welcoming vibe with clear and supportive communication, making customers feel right at home.
• Bring your insights to the table! Bring your creative flair to the table! Pitch innovative ideas to help us refine our processes and enhance the customer experience.

What We’re Excited About:

• You’re fluent in Czech and Slovak, and have a solid grasp of English.
• You’ve got strong communication skills and love tackling challenges with creative solutions.
• You’re a team player with a positive vibe, ready to take on rotational shifts and contribute to a fantastic work environment.
• Availability to work shifts - Monday to Friday (07:00-20:00) and Saturday-Sunday (09:00-17:00).

What You Can Expect from Us:

• Compensation: Competitive salary with performance-based bonus.
• Fully Remote: Work anywhere from Czech Republic.
• Benefits: Complete technical equipment, meal vouchers, great Refer-A-Friend program and bonuses, 25 days of paid leave, Multisport card, everyday communication in English, collaborative and nurturing team environment, and much more.
• Professional Growth: Comprehensive initial training, continuous training programs and Professional Development and Career Navigation programs to kick off your international career with us.
• Interactive & Social: Participate in team-building activities, company parties, and sports events to foster team spirit.

This is your chance to shine!

Don’t let this exciting opportunity slip away—take the leap and apply now!

Join us in crafting unforgettable experiences for our customers and leave your mark with every interaction!

Experience the Power of a Game-Changing Career:

Are you looking for what’s next? Join us, a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries. We’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Location: CZE - Work-at-Home

Language Requirements: Czech (Required), English, Slovak (Required)

Time Type: Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents