Customer Service Advisor - West Chicago IL

Stonebriar Auto Services LLC; West Chicago, City of Syracuse (IL, NY); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a rapidly growing franchise as a Guest Service Advisor, where you'll play a key role in delivering exceptional customer service in the automotive industry. This position offers the chance to work in a dynamic environment, assisting guests with their vehicle maintenance needs while enjoying competitive wages and benefits. Full-time team members have access to health insurance, paid time off, and future retirement plans. If you're looking for a rewarding career with opportunities for advancement, this role is perfect for you!

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Optical Insurance

Life Insurance

Disability Insurance

401k Retirement Plan (future)

Qualifications

• Previous experience in an automotive service environment is preferred but not required.
• A current and valid driver's license is required.

Responsibilities

• Confer with guests to determine needed diagnostic and mechanical services.
• Provide outstanding guest service experience in a safe and efficient manner.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Education

High School Diploma

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!

For immediate consideration, please complete our employment application. We look forward to hearing from you!