Customer Service Advisor, IC

Mister Car Wash, Inc.; Lakeland (FL); On-site; USD 27,000 - 36,000; Full time

Job summary

Mister Car Wash, Inc. is hiring a Customer Service Advisor in Lakeland, FL. You will engage with customers, understand their needs, and suggest products and services that enhance their car wash experience.

The role emphasizes a welcoming, energetic team environment, standing for extended periods outdoors, and adherence to safety and appearance standards. Join a fast-paced hospitality-focused team at a busy location.

Qualifications

• Outgoing, friendly demeanor with strong interpersonal skills.
• Ability to listen and connect with customers.
• Willingness to be active outdoors and stand for long periods.

Responsibilities

• Build trusting relationships with customers and recommend products and services that meet their needs.
• Create positive ''Wow'' moments by delivering outstanding service and hospitality.
• Help maintain the location's appearance and cleanliness.
• Follow all safety procedures and policies.

Skills

Outgoing personality

People skills

Attention to detail

Energetic

Team player

Mobility/physical stamina

Job description

FL-0275, 5031 Florida Ave S, Lakeland, Florida, United States of America

Job Description

Come work for us! We're currently seeking a Customer Service Advisor.
WHAT YOU WILL DO:

• Work with an amazing team in a fun environment.
• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create "Wow" moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
• Help maintain the location's appearance and cleanliness.
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

WHAT YOU NEED:

• An outgoing personality with strong people and listening skills.
• The ability to connect with customers.
• Attention to detail and pride in your work.
• High energy and interest in being active outdoors in varying temperatures and weather conditions.
• A strong work ethic and a team-player attitude.
• Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
• Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head

Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E-verify system nationwide.

FL-0275, 5031 Florida Ave S, Lakeland, Florida, United States of America