Customer Service Advisor, IC

Mister Car Wash, Inc.; Kennewick (WA); On-site; USD 19,000 - 28,000; Full time

Job summary

Mister Car Wash, Inc. is seeking a Customer Service Advisor in Kennewick, WA to join our friendly team. You will engage with customers, build trust, and recommend products and services that meet their needs while delivering hospitality in every interaction.

You will also help maintain the location’s appearance and cleanliness and follow all safety procedures and policies. This role values energy, teamwork, and a strong work ethic in varying weather conditions.

Qualifications

• Outgoing personality and excellent interpersonal skills.
• Ability to connect with customers and assess needs.
• Strong listening and communication abilities.
• Attention to detail and pride in work.
• Willingness to work outdoors in varying weather.
• Team-oriented with a strong work ethic.

Responsibilities

• Build trusting relationships with customers and recommend products and services.
• Create Wow moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
• Help maintain the location's appearance and cleanliness.
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.
• Collaborate with team to serve customers efficiently.

Skills

Outgoing personality

People skills

Listening skills

Ability to connect with customers

Attention to detail

Team-player attitude

Mobility and physical stamina

Job description

Come work for us! We're currently seeking a Customer Service Advisor.

WHAT YOU WILL DO:

• Work with an amazing team in a fun environment.
• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create Wow moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
• Help maintain the location's appearance and cleanliness.
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

WHAT YOU NEED:

• An outgoing personality with strong people and listening skills.
• The ability to connect with customers.
• Attention to detail and pride in your work.
• High energy and interest in being active outdoors in varying temperatures and weather conditions.
• A strong work ethic and a team-player attitude.
• Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
• Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head