Customer Service Advisor - Campaign

Mister Car Wash, Inc.; Cedar Rapids, Northern (IA, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Mister Car Wash, Inc. is seeking a Customer Service Advisor to join our Cedar Rapids team. You will engage with customers, recommend services, and create memorable experiences at our Cedar Rapids location.

You will help maintain a clean, safe environment and uphold our hospitality standards in every interaction. If you enjoy active work outdoors and thrive in a fast-paced team setting, this role could be a great fit.

Qualifications

• Outgoing personality and strong people skills are essential.
• Ability to connect with customers and understand their needs.
• Excellent listening skills and attention to detail.
• High energy and willingness to work outdoors in varying conditions.
• Strong work ethic and teamwork orientation.
• Ability to stand, move, and lift tasks as required for customer service duties.

Responsibilities

• Engage with customers and build trusting relationships.
• Recommend products and services that best meet customer needs.
• Create memorable experiences by delivering outstanding service.
• Help maintain the location's appearance and cleanliness.
• Follow safety procedures and appearance standards.

Skills

Outgoing personality

People skills

Active listening

Customer focus

Attention to detail

Team player

Job description

Come work for us! We are currently seeking a Customer Service Advisor.

WHAT YOU WILL DO:

• Work with an amazing team in a fun environment.
• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create "Wow" moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
• Help maintain the location's appearance and cleanliness.
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

WHAT YOU NEED:

• An outgoing personality with strong people and listening skills.
• The ability to connect with customers.
• Attention to detail and pride in your work.
• High energy and interest in being active outdoors in varying temperatures and weather conditions.
• A strong work ethic and a team-player attitude.
• Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
• Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head