Customer Service Advisor - Brookline

ScrubaDub Auto Wash Centers; Brookline (MA); On-site; Full time

Job summary

A leading auto-wash company in Brookline is seeking customer service advisors to enhance the car wash experience. Ideal candidates should be energetic, flexible, and passionate about customer service. This role offers competitive pay, bonuses, and growth opportunities within a family-owned business.

Benefits

Health Insurance

401K Retirement Plan

Free Carwashes

Company Profit Sharing Plan

Qualifications

• Energetic and flexible, willing to work various shifts.
• Customer service experience preferred but not required.

Responsibilities

• Greet customers and advise on services and products.
• Handle cash transactions and maintain store operations.
• Perform basic maintenance work in the carwash.

Skills

Customer Service

Sales

Flexibility

Basic Computer Skills

Job description

New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us.

Responsibilities and Duties :

• Customer Education, Engagement and Sales : Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
• Cashier : Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
• Store Operations : Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash.

Requirements

Qualifications and Skills :

• The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
• The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
• Basic computer skills to enter customer information as needed into our database
• Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
• Grit - you'll be working outside in the cold and the heat

Benefits :

Employees average $17-22 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include :

• Average wage of $17-22 per hour, with wages and performance based bonus included
• Health Insurance option for full time employees
• Company Profit Sharing Plan after 1 year of employment
• 401K Retirement plan after 1 year of employment
• Free carwashes for your personal vehicle
• Growth potential at a fast growing company

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