Customer Service

Smurfit Westrock plc; Westland (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Smurfit Westrock in the United States seeks a Production Manager to lead a conversion and corrugated manufacturing team. You will manage direct reports, coordinate production schedules, and drive safety, quality, and on-time delivery while meeting budgets.

The role requires 3–5 years of supervisory experience in manufacturing, a high school diploma or GED, and preferred associate degree. Proficiency with Microsoft Office is expected, and candidates will undergo drug screening after a conditional

Qualifications

• Supervisory experience in manufacturing is required.
• Strong leadership and people-management skills.
• Proficiency with Microsoft Excel, Outlook, and PowerPoint.

Responsibilities

• Maintain a safe, clean work environment and ensure compliance with policies.
• Meet production volumes, quality, safety, inventory, customer satisfaction, and budgets.
• Revise production schedules and priorities as needed due to issues or demand.
• Review production reports to identify nonconformities and root causes.
• Collaborate with GM to improve methods and procedures to enhance quality.
• Ensure on-time delivery and adherence to customer commitments.

Skills

Leadership

Communication

Education

High School Diploma or GED

Associate Degree (Business/Applied Science/Technical Studies) preferred

Tools

Microsoft Office

Job description

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

The Production Manager is responsible for managing direct reports, coordinating manufacturing activities utilizing knowledge of product functions, production methods, procedures, and machine and equipment capabilities. They will lead their team in setting objectives and ensure those objectives are met. These objectives include, but are not limited to, production volumes, quality, safety, inventory, customer satisfaction, and meeting fiscal budgets.

How You Will Impact Smurfit Westrock

• Maintain a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; ensure compliance with established Smurfit Westrock policies and procedures.
• Ensure compliance with OSHA and Smurfit Westrock regulations and guidelines to uphold quality expectations of customers and the company.
• Drive continuous improvement initiatives and communicate opportunities to the General Manager as appropriate.
• Revise production schedules and priorities as needed due to equipment failure, operating problems, or last-minute customer demands.
• Review and analyze production reports (OEE, downtime, waste, etc.) to determine causes of nonconformity with product specifications and/or operating or production problems.
• Collaborate with the General Manager in the development and implementation of operating methods and procedures designed to eliminate operating problems and improve product quality.
• Develop strong relationships with key members of the organization to better understand the overall business and upstream and downstream connections to prevent delays in production, shipment, and customer satisfaction.
• Ensure all Smurfit Westrock standards and customer commitments, including safety, waste reduction, R&A, output, and on-time delivery, are achieved within the plant.
• Partner with the Plant Safety Manager to effectively communicate and enforce the safety program.
• Manage workforce planning to ensure proper staffing levels and maintain productivity activities, including order readiness, customer specifications, speed trials, and related initiatives.
• Maintain a productive working relationship with the union by adhering to the terms of the Collective Bargaining Agreement.
• Identify training and development opportunities for Production Supervisors and monitor progress against performance goals.
• Work effectively with others to complete tasks and achieve common objectives; foster enthusiasm, mutual trust, candor, and respect through strong interpersonal and team relationships.
• Demonstrate agility, flexibility, and a willingness to modify approaches to achieve desired results; respond quickly to changing demands, processes, and information.
• Hold self and others accountable for actions and results.
• Create and deliver engaging presentations to internal and external audiences; develop communication strategies that clearly convey data, insights, and critical messages.
• Utilize strong problem-solving skills and supporting information to arrive at optimal decisions within appropriate timeframes; know when to make decisions independently and when to seek additional input and build consensus.
• Apply knowledge to frame, simplify, and solve complex issues; identify root causes and develop timely, effective solutions while reconciling conflicting or incomplete information.

What You Will Need to Succeed

• Conversion and corrugated manufacturing experience required.
• 3-5 years of supervisory experience in a manufacturing environment preferred.
• High School Diploma or GED required.
• Associate Degree in Business, Applied Science, Technical Studies, or a related field preferred.
• Proficiency with Microsoft Office, including Excel, Outlook, and PowerPoint.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.