Customer Service

GO FALAFEL GREEK FOOD; Stockton (CA); On-site; USD 32,000 - 44,000; Full time

Job summary

GO FALAFEL GREEK FOOD in Stockton is seeking a Customer Service team member to greet guests, take orders, and ensure a welcoming dining experience.

You’ll handle in-person and phone orders, resolve issues professionally, and help maintain a clean, inviting service area in a fast-paced setting.

Qualifications

• 1 year of customer service experience.
• Strong communication and interpersonal skills.
• Team-oriented with a positive attitude.
• Multitasking in a fast-paced environment.
• Passion for Mediterranean cuisine is a plus.

Responsibilities

• Greet customers warmly and assist with menu selections.
• Take orders accurately in person and over the phone.
• Ensure food orders are prepared and delivered promptly.
• Address customer inquiries and resolve issues professionally.
• Maintain a clean, organized, and inviting dining and service area.
• Collaborate with team members to create a positive dining experience.

Skills

Customer service

Job description

Join Our Team as a Customer Service Superstar!

Are you passionate about great food and even better customer experiences? Our Mediterranean fast casual restaurant is on the lookout for a friendly and dedicated Customer Service professional to join our team. If you thrive in a fast-paced environment and enjoy making people smile, we’d love to hear from you!

What You'll Be Doing:

As a Customer Service team member, you’ll be the face of our restaurant, ensuring every guest feels welcome and leaves with a smile. Your day-to-day responsibilities will include:

• Greeting customers warmly and assisting them with menu selections.
• Taking orders accurately and efficiently, both in-person and over the phone.
• Ensuring food orders are prepared and delivered promptly.
• Addressing customer inquiries and resolving any issues with professionalism.
• Maintaining a clean, organized, and inviting dining and service area.
• Collaborating with team members to create a positive and seamless dining experience.

What We're Looking For:

We’re searching for someone with a passion for hospitality and a knack for creating memorable customer experiences. Here’s what you’ll need to succeed in this role:

• 1 year of experience in a customer service role, preferably in the food or hospitality industry.
• Strong communication and interpersonal skills.
• A positive attitude and a team-oriented mindset.
• Ability to multitask and stay calm under pressure in a fast-paced environment.
• A genuine enthusiasm for Mediterranean cuisine is a plus!

Why Join Us?

While we don’t currently offer additional benefits, this position is a fantastic opportunity to work in a vibrant and welcoming environment where your contributions truly make a difference. You’ll be part of a team that values hard work, collaboration, and delivering top-notch customer experiences.

About Our Culture:

At our restaurant, we believe in the power of good food to bring people together. Our team is passionate about creating a warm and inviting space where customers can enjoy delicious Mediterranean dishes made with care. We value teamwork, respect, and a shared commitment to excellence in everything we do.