Customer Service

Bassett Furniture Industries, Inc.; San Marcos (CA); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Medical

Dental

Vision

Company Paid Life Insurance

Paid Sick Time

Paid Vacation

401k plan with Employer Match

Paid Holidays

Job summary

A leading company in the furniture industry is seeking a Full-Time Customer Service Representative. The role involves organizing office tasks, assisting management, and addressing customer inquiries. Candidates should have strong organizational and communication skills, with experience in administrative roles. The position offers a competitive hourly rate and a range of benefits.

Qualifications

• Proven experience as an office assistant or in similar administrative roles.
• Excellent written and verbal communication skills.

Responsibilities

• Organize office and assist Management and Sales Staff.
• Problem solve any customer issues that arise.
• Key sales orders accurately and keep customers updated.

Skills

Organizational Skills

Problem-Solving

Communication

Education

Experience in Administrative Roles

Tools

Office Equipment

Job description

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Bassett Home Furnishings is seeking an experienced Full-Time Customer Service Representative.

Responsibilities & duties (These are just some of what is expected):

• Organize office and assist Management and Sales Staff
• Sort and distribute communications in a timely manner
• Create and update records ensuring accuracy and validity of information
• Problem solve any customer issues that arise
• Answer and make phone calls to current customers
• Key sales orders accurately and keep customers updated on merchandise status

Requirements:

• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proven experience as an office assistant or in similar administrative roles
• Assist customers

Hours: Must be able to work weekends and evenings.

Benefits: Full-Time employees are eligible for benefits including:

• Medical
• Dental
• Vision
• Company Paid Life Insurance
• Paid Sick Time
• Paid Vacation
• 401k plan with Employer Match
• Paid Holidays

Hourly Rate depends on experience, ranging from $17 to $23 per hour.

Equal Opportunity Employer

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Furniture and Home Furnishings Manufacturing

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