Customer Service

SPEC Building Materials; Piney Flats (TN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Bonus opportunities

Job summary

SPEC Building Materials in Piney Flats is seeking an Inside Sales/Customer Service Associate to ensure order accuracy and customer satisfaction. Responsibilities include selling building materials, maintaining customer relationships, and coordinating delivery schedules.

The ideal candidate has strong organization, communication, and math skills, and a GED or high school diploma. A background in the building materials industry is preferred. This is a full-time position with a salary of $60,000 - $70,000 per year.

Qualifications

• Minimum education required: GED or high school diploma.
• Working knowledge of computers and software.
• The ability to multitask in a fast-paced environment.

Responsibilities

• Selling building materials to customers from the customer service counter.
• Maintaining and growing existing customer base through prospecting.
• Sourcing special order items for contractors.

Skills

Strong organization skills

Communication skills

Strong math skills

Multitasking abilities

Education

GED or high school diploma

Tools

Computer software knowledge

Job description

Job Description

SPEC Building Materials Corporation is recognized as one of the nation's leading wholesale distributors of the highest-quality building materials, equipment, and products for commercial and residential roofing contractors. Since 1973, SPEC has strategically grown to thirty-six convenient branch locations in markets throughout the Midwest, the South, and the Southeast.

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination, and more. They are most often the customer’s first point of contact.

• Category: Customer Service
• Job Location: 415 Century Ct., Piney Flats, Tennessee
• Tracking Code: 159-392
• Position Type: Full-Time/Regular

Position Responsibilities

• Selling building materials to our customers from the customer service counter
• Maintaining and growing existing customer base through prospecting, sales account development, quoting, and customer follow-up
• Sourcing special order items for our contractors
• Ensuring all customer sales orders are imputed complete and accurate
• Advising customers on inventory levels and pricing
• Cash application and reporting
• Answering the phone and directing calls
• Scheduling and answering questions regarding deliveries for customers

Position Requirements

• Minimum education required: GED or high school diploma
• Working knowledge of computers and software
• The ability to multitask in a fast‑paced environment
• Strong organization and communication skills
• Past history in a building materials‑related industry
• Strong math skills
• High energy level and a desire to succeed
• Additional duties or responsibilities may be required

Pay

$60,000.00 - $70,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift

Day shift

Supplemental Pay

Bonus opportunities

Work Location

In person