Customer Service

Enerbase Cooperative Resources; Minot, Northern (ND, KY); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Short/Long-term disability

Paid holidays

PTO after 60 days

Job summary

Enerbase Cooperative Resources in Minot, ND, is seeking a Full-Time Customer Service Representative for our Travel Plaza location. As a CSR, you will play a crucial role in providing excellent customer service and ensuring smooth operations at our convenience store.

You will handle customer transactions, answer inquiries, and assist customers in a friendly and professional manner. You’ll maintain cleanliness, stock shelves, and ensure product availability while promoting Enerbase and its

Qualifications

• High school diploma or equivalent.
• Prior experience in a customer service role preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy in cash handling.
• Ability to work mornings and every other weekend.
• Basic computer skills, including familiarity with Point of Sale (POS) systems.

Responsibilities

• Handle customer transactions and inquiries in a friendly, professional manner.
• Maintain store cleanliness and stock shelves.
• Ensure product availability and accurate pricing.
• Promote Enerbase cooperative and its services to customers.

Skills

Customer service

Cash handling

POS familiarity

Communication skills

Interpersonal skills

Multitasking

Morning shift availability

Education

High school diploma or equivalent

Tools

POS systems

Job description

CSR-Convenience Store FT 6:00 am to 2\"30 pm (Travel Plaza Locations)

Minot, ND

Enerbase is a locally owned cooperative that supplies its patrons with goods and services. We are currently seeking a Full-Time Customer Service Representative for our Travel Plaza location. As a CSR, you will play a crucial role in providing excellent customer service and ensuring smooth operations at our convenience store.

Your responsibilities will include handling customer transactions, answering inquiries, and providing assistance in a friendly and professional manner. You will also be responsible for maintaining cleanliness, stocking shelves, and ensuring the availability of products. Additionally, you will play a vital role in promoting our cooperative and its services to customers.

Enerbase prides itself on its commitment to customer satisfaction and its cooperative values. This is a great opportunity to contribute to our mission of serving our member-owners and providing exceptional service and products.

Requirements

• High school diploma or equivalent
• Prior experience in a customer service role is preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy in cash handling
• Ability to work in a fast-paced environment and multitask effectively
• Basic computer skills, including familiarity with Point of Sale (POS) systems
• Ability to work mornings and every other weekend

Enerbase provides a full benefit package to FT employees after 60 days including medical (Blue Cross Blue Shield) Dental, Vision , company paid short term disability, long term disability, and life insurance. We provide a generous PTO package after 60 days and paid holidays. We have flexible scheduling for most work life balance needs.