Customer Service

Nothing Bundt Cakes; Katy (TX); On-site; USD 16,531 - 19,975; Part time

Benefits offered by this job

Bonuses

Flexible work schedule

Joyful work environment

Cake discounts

Meals during busy times

Closed on major holidays

Early close on holidays

Job summary

A popular cake bakery in Katy is seeking a Customer Service Representative to enhance the guest experience. You will help customers order cakes, create a joyful and welcoming atmosphere, and ensure orders are fulfilled correctly. This part-time/full-time role offers flexible scheduling and various perks. Ideal candidates should be at least 18 years old and have a passion for customer service. Join a fun team dedicated to bringing joy to the community!

Qualifications

• Must be at least 18 years old.
• Flexible availability is preferred.

Responsibilities

• Assist guests in ordering cakes for celebrations.
• Create a joyful and welcoming environment in the bakery.
• Handle customer inquiries and ensure smooth service.

Skills

Customer service skills

Ability to work in a team

Organizational skills

Job description

Be sure you are applying to work at this location: Nothing Bundt Cakes - Katy, 2717 Commercial Center Blvd, STE E160, Katy, TX 77494

At Nothing Bundt Cakes, customer services representatives work with our guests to create Joy! Customer Service Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

Job Type: Part time, Full time

Pay: $12.00 - $14.50 per hour

Job Perks!!

• Bonuses
• Flexible work schedule
• Joyful work environment
• Cake discounts. Yummm!
• Meals during busy times
• Closed 8 Major holidays during the year
• Early close on several other holidays

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

But it gets even better:

• Enjoy your evenings: We close earlier than most food service jobs.
• You get paid while being trained on site to provide excellent guest service.
• You get paid while being trained on site to become expert crafter.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• We encourage students to join us, you need to be 18 years.
• It smells great in here, all the time, and you will too!
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• Those willing to stretch will grow their career.

We love to celebrate and bring joy to the community.

Apply now. Joy is the job.

Compensation: $12.00 - $14.00 per hour

Join Our Growing Family

From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!

Click here to learn more about Nothing Bundt Cakes ®.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

You are applying for our Katy Bakery location and understand the commute? *

Do you have Open Availability Monday thru Sunday OR available 2pm-Close Monday thru Friday, Saturday and Sunday Open OR Open Availability 4 days (requires Saturday and Sunday)? *

If you selected Open Availability 4 days (Saturday and Sunday required), list the 2 other days you have Open Availability Monday thru Friday. *

How many hours are you available to work during the week? *

Will you be available to work during ALL the Holidays/Blackout days? *

Are you planning to take any time off within the next 12 months? If yes, provide exact dates. *

What type of position are you seeking? *

How will your schedule change in the next 12 months? Identify change DATE & EXACT changes Monday thru Sunday. *

Would you like to be considered for other positions such as Froster? *

Are you at least 18 years old? *

This position is for immediate hire, what date are you available to start? *

What are your salary expectations in an hourly rate? *

As a team member at a Nothing Bundt Cakes ® bakery, you are rewarded by “Bringing the Joy” to guests each shift! Other potential “Sweet Perks” of working for a Nothing Bundt Cakes ® franchised bakery are listed below. Bakeries are independently owned and operated by a franchisee (bakery owner), and perks may vary by location.

• Sense of Family Culture
• Flexible Schedule

Every time I work, I am excited to be there. My co‑workers are amazing and are my friends. My Managers are great too and very reasonable. We all share great laughs. The customers are nice as well.