Customer Service

Appliance & Furniture RentAll; Dickinson (ND); On-site; USD 32,000 - 42,000; Full time

Job summary

Appliance & Furniture RentAll in Dickinson, ND is seeking a Customer Service Representative to greet customers, answer inquiries, resolve issues, and ensure satisfaction. Responsibilities include renting products, handling accounts, coordinating in-home deliveries, set-up, service calls, and assisting with in-store displays and marketing efforts.

Strong communication, problem-solving, and organization are essential; customer service experience is a plus, with ability to work independently or

Qualifications

• Strong communication and interpersonal skills essential for customer interactions.
• Ability to resolve inquiries and problems with a positive, can-do attitude.
• Attention to detail and organization help manage accounts and deliveries.
• Ability to work independently and as part of a team; prior customer service experience is a plus.

Responsibilities

• Greet customers and assist with appliance and furniture rentals.
• Rent products and manage collection and servicing of accounts.
• Schedule and coordinate in-home deliveries, setup, and service calls.
• Assist in set-up and assembly of in-store merchandise and displays.
• Support marketing efforts and keep the store clean and orderly.
• Maintain vehicle logs and delivery records.

Skills

Communication

Interpersonal skills

Problem solving

Attention to detail

Teamwork

Can-do attitude

Lifting ability

Driver's license

Job description

We're hiring at Appliance & Furniture RentAll in Dickinson, ND!

Position Overview:

As a Customer Service Representative at Appliance & Furniture RentAll, you will be the face of our company, interacting with customers on a daily basis to assist them with their appliance and furniture needs. You will handle inquiries, resolve issues, and ensure customer satisfaction.

• Help service customers by renting product, collecting and servicing of accounts.
• Schedule and assist in in-home deliveries, set-up, and service calls.
• Assist in set-up and assembly of in-store merchandise for display.
• Assist in marketing efforts.
• Help keep store clean and orderly.
• Keep vehicle log and maintenance record for delivery vehicle.

Requirements:

• Valid Driver's License with clean driving record
• Ability to lift and carry heavy items
• Excellent communication and interpersonal skills
• Problem-solving abilities and a can-do attitude
• Strong attention to detail and organization skills
• Ability to work independently and as part of a team
• Previous customer service experience is a plus

If you are a friendly and reliable individual who enjoys helping others, we want to hear from you!

About Us:

Appliance & Furniture RentAll has been serving the Dickinson community for over a decade, providing quality appliances and furniture for rent at affordable prices. We are committed to customer satisfaction and strive to make the rental process as seamless as possible for our clients. Join us in our mission to provide exceptional service to our customers!