Customer Sales & Servicew Representative

Applied; Port Huron, Northern (MI, KY); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Base + bonus

Company vehicle

Health coverage

Vision coverage

Dental coverage

401(k) matching

Paid time off

Tuition reimbursement

Development program

Career advancement

Job summary

Applied Industrial Technologies is hiring a Branch Manager in Port Huron, MI. You will lead the Inside and Outside Sales teams, owning P&L, driving sales growth and profitability while coaching staff and building customer relationships.

The role emphasizes hands-on field activity, strategic planning, and operational oversight across service center functions to deliver high-value solutions to diverse B2B customers.

Qualifications

• 3+ years proven B2B outside industrial sales experience.
• Leadership experience and team-building.
• Strong written and verbal English communication.
• Valid driver’s license and clean driving record.
• High School Diploma or equivalent.
• Bearings and/or power transmission sales experience a plus.

Responsibilities

• Hire, train, and develop a strong performing team. Champion leadership competencies.
• Lead training for sales expertise and product knowledge. Ensure high customer relations and satisfaction.
• Develop and implement service center sales activities and strategies, account assignment and territory management, sales performance goal achievement, margins.
• Identify and evaluate new customers, market conditions, opportunities, competitive pressures.
• Recommend and implement actions to maximize sales, increase margins, expand market share.
• Personal assigned accounts as required. Leadership by example to create a positive, dynamic, and fun work environment.

Skills

Sales leadership

Strategic planning

Project management

Coaching & mentoring

Administrative skills

Communication skills

Job description

Sales manager professionals—don’t pass up this opportunity for a great new career with a global industrial distribution company that combines sales leadership with P&L responsibility. Applied is an industry-leading value-added distributor of a wide variety of innovative, quality industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it.

Responsibilities

As Branch Manager, you will have P&L responsibility allowing you to showcase not only your sales development, strategic planning, administrative and project management skills, but also your coaching and mentoring abilities. Reporting to the Regional Manager, you will lead the Inside and Outside Sales team. If you relish the idea of serving industrial B2B customers through everything, from hands‑on operational duties, to salesmanship and team motivation efforts, this could be the perfect career choice for you!

Much of your time will be in the field, calling on and developing customers both personally and coaching Account Managers. Our diverse customer base includes agriculture, food, aggregate, mining, manufacturing, schools, hospitals, government, and more.

Manage overall service center activities including profitability & growth, inside & outside sales & service, programs & activities related to product promotions, office & warehouse functions. Service Center P&L responsibility, top and bottom line.

• Hire, train, & develop strong performing team players. Champion leadership competencies
• Lead training for sales expertise & product knowledge. Ensure high customer relations & satisfaction
• Develop, manage & implement service center sales activities & strategies, account assignment & territory management, sales performance goal achievement, margins
• Identify & evaluate new customers, market conditions, opportunities, competitive pressures
• Recommend & implement actions to maximize sales, increase margins, expand market share
• Personal assigned accounts as required
• Leadership by example Create a positive, dynamic, and fun work environment

Requirements

• 3+ years proven B2B outside industrial sales experience, calling on front office & plant personnel
• Leadership experience, team building. Industrial sales / sales management exp preferred
• Strong written & verbal communication & English grammar skills
• Ability / desire to quickly learn new processes and systems
• Problem solving, multi-tasking, sense of urgency, sense of humor
• Solid computer skills
• Valid driver’s license and clean driving record (MVR)
• High School Diploma or equivalent
• Bearings and/or power transmission sales experience a plus

Benefits

As a Branch Manager with Applied, you will be part of a stable and established company with consistently strong performance and growth. Here is just some of what we have to offer:

• Base salary and bonus opportunities. Company vehicle
• Health, vision, and dental coverage
• 401(k) w/ company match
• Paid vacation, sick time, and company holidays, tuition reimbursement
• Personalized training and development program
• Career development and advancement opportunities

Build a rewarding management career with a global leader in industrial distribution!

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.