Customer Sales Rep- Part Time

Palmetto State Armory L; Greenville (SC); On-site; USD 26,000 - 34,000; Full time

Job summary

Palmetto State Armory seeks an engaged sales associate to assist customers with purchases, including firearms and related gear, ensuring a high level of service and accuracy in transactions.

You will greet customers, resolve issues, and maintain store cleanliness while meeting sales goals. A background in 4473 paperwork and customer-facing roles is preferred; 18+ age required.

Qualifications

• High school diploma or GED required.
• Previous sales or customer service experience preferred.
• High attention to detail and accuracy with paperwork (4473).
• Experience with cash handling and point-of-sale systems is a plus.
• Strong communication and interpersonal skills; able to handle high customer volume.
• Ability to lead, mentor and interact positively with people.

Responsibilities

• Assist customers with purchasing selections including firearms, class III items, ammunition, and outdoor gear.
• Greet customers promptly and provide excellent service.
• Resolve customer issues to ensure a positive buying experience.
• Maintain store cleanliness: sweeping, dusting, restocking, fronting, etc.
• Complete Federal Firearms Transfer Records (4473) with accuracy.
• Maintain knowledge of product offerings to advise customers.

Skills

Customer service

Communication

Cash handling

Attention to detail

4473 paperwork

FBI NICS knowledge

Sales

Problem-solving

Team leadership

Education

High school diploma or GED

Tools

Cash register

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

JOB PURPOSE

Assist customers in initiating their purchases. Provide the highest level of customer service to maintain a positive buying experience.

DUTIES AND RESPONSIBILITIES

• Assist customers with their purchasing selections of, but not limited to the following items: firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, as well as men’s and women’s apparel.
• Greet customers in a timely matter as they approach your work area.
• Resolve customer issues to the best of your ability.
• Maintain the store in all of which will include sweeping, dusting, restocking, fronting, etc.
• Must be able to complete Federal Firearms Transfer Records (4473) and other related documents with 100% accuracy.
• Maintain a high working knowledge of product offerings to best advise customers in their purchasing decision.
• Remain impartial when making a sale, do not let personal bias negatively influence the outcome of the transaction.
• Efficiently close sales to meet overall store sales goals.
• Reports directly to store manager but frequently given daily duties or instruction from the Department Lead.
• A commitment to following directions is required.
• All other duties as assigned.

QUALIFICATIONS

• High school diploma or GED
• Previous sales or customer service experience.
• High attention to detail.
• Working knowledge of 4473 paperwork and the FBI NICS system preferred.
• Strong problem-solving skills, and able to deal with high customer volume.
• Cash handling and previous cash register experience is a plus.
• Strong interpersonal skills, including effective communication both orally and written.
• Ability to lead, motivate, mentor, communicate and generally interact with people in a positive way.
• Positive attitude, goal driven, customer service oriented, and focused on overall strategic picture of the organization.

WORKING CONDITIONS

This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time.

PHYSICAL REQUIREMENTS

Employee may experience the following physical demands for extended periods of time: Reading, writing, and speaking on all necessary forums, hearing, standing, walking, lifting up to 70 lb, climbing, stooping and sitting.

JOB PURPOSE

Assist customers in initiating their purchases. Provide the highest level of customer service to maintain a positive buying experience.

DUTIES AND RESPONSIBILITIES

• Assist customers with their purchasing selections of, but not limited to the following items: firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, as well as men’s and women’s apparel.
• Provide outstanding customer service.
• Greet customers in a timely matter as they approach your work area.
• Resolve customer issues to the best of your ability.
• Maintain the store in all of which will include sweeping, dusting, restocking, fronting, etc.
• Must be able to complete Federal Firearms Transfer Records (4473) and other related documents with 100% accuracy.
• Maintain a high working knowledge of product offerings to best advise customers in their purchasing decision.
• Remain impartial when making a sale, do not let personal bias negatively influence the outcome of the transaction.
• Efficiently close sales to meet overall store sales goals.
• Reports directly to store manager but frequently given daily duties or instruction from the Department Lead.
• A commitment to following directions is required.
• All other duties as assigned.

QUALIFICATIONS

• High school diploma or GED
• Previous sales or customer service experience.
• High attention to detail.
• Working knowledge of 4473 paperwork and the FBI NICS system preferred.
• Strong problem-solving skills, and able to deal with high customer volume.
• Cash handling and previous cash register experience is a plus.
• Strong interpersonal skills, including effective communication both orally and written.
• Ability to lead, motivate, mentor, communicate and generally interact with people in a positive way.
• Positive attitude, goal driven, customer service oriented, and focused on overall strategic picture of the organization.

WORKING CONDITIONS

This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time.

PHYSICAL REQUIREMENTS

Employee may experience the following physical demands for extended periods of time: Reading, writing, and speaking on all necessary forums, hearing, standing, walking, lifting up to 70 lb, climbing, stooping and sitting.

Must be at least 18 years old.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

Export Control Compliance Notice

This position may involve access to technology or software source code subject to U.S. export control laws (ITAR/EAR). Employment is contingent on verifying U.S. Person status or obtaining any necessary export license/confirming the availability of a license exception. Applicants must provide information for export control screening, which will be reviewed for compliance. Palmetto State Armory may elect not to pursue a license or exception and may decline to proceed with an applicant on that basis.