Customer Sales Manager – GWA – South

Kraft Heinz Company; Pittsburgh (Allegheny County); Remote; USD 102,000 - 128,000; Full time

Job summary

A major food and beverage company is seeking a Customer Sales Manager in Pittsburgh. This role focuses on managing multiple categories and maintaining strong relationships with clients, driving sales growth, and achieving revenue objectives. The ideal candidate will have proven experience in sales and account management, excellent interpersonal skills, and the ability to leverage data for strategic business planning. Competitive salary and benefits offered, with a flexible work arrangement.

Benefits

Healthcare coverage

Paid time off

401k

Performance-based bonus

Qualifications

• Proven experience in customer and account management.
• Ability to manage a complex sales position.
• Autonomy in planning and prioritizing.
• Polished verbal and written communication skills.
• Strong analytical skills using data for business plans.

Responsibilities

• Build relationships with customers to understand their business.
• Achieve New Item Authorization and Distribution goals.
• Lead implementation of Space Management Projects.
• Achieve promotional revenue objectives.
• Seek new profitable business growth strategies.

Skills

Customer management

Account management

Retail sales management

Analytical skills

Interpersonal skills

Microsoft Office proficiency

Tools

Circana

Spark

Job description

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for multiple Food & Beverage categories and selling execution of +$30M net revenue as a vital member of Brookshire Grocery/South Central Business Team (CBT).

The CSM serves as the liaison between Kraft Heinz and the Brookshire Grocery buying team, leading all selling activities & driving efforts tied to improving our gross margin & market share. The CSM aims to deliver revenue and share objectives, pursue business strategies for growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

Essential Functions & Responsibilities

• Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth
• Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving
• Leading implementation of Space Management Projects
• Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories
• Maintain files and business documentation to thoroughly detail business transactions
• Actively seek new ways to grow the business profitably leveraging a growth mindset
• Understand the competitive landscape and bring forth ideas and opportunities to internal partners

Expected Experience & Required Skills

• Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company
• Tested ability to own business process and Category management through a complex Sales position
• Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
• Trusted to work autonomously within Kraft Heinz framework to plan, organize and set/achieve priorities
• Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
• Tested proficiency in Microsoft Office programs and proprietary Sales systems such as Circana, Spark, etc
• Clear examples of exhibiting strong analytical skills; has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influencing customer to achieve category objectives
• Willing to travel 10-20% out of the area as needed

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range: $102,100.00 - $127,600.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Employee's Home - National

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.