Customer Sales Manager

Extra Space Storage; Milwaukee (WI); On-site; USD 26,174 - 26,518; Full time

Benefits offered by this job

Paid Time Off

401(k) Match

Health Savings Account Contribution

Wellness Program

Career Development Opportunities

Job summary

Join a forward-thinking company as a Customer Sales Manager, where you’ll lead operations at self-storage facilities while fostering customer relationships. This role offers a great work/life balance with day shifts, competitive wages, and a supportive company culture. You will have the chance to develop your skills and advance your career in a dynamic environment that values innovation and responsibility. If you’re passionate about providing excellent customer service and driving sales, this is the perfect opportunity for you to thrive and make a meaningful impact in the self-storage industry.

Qualifications

• 2+ years of customer-facing experience required.
• 1+ year in a leadership role preferred.

Responsibilities

• Manage daily operations of one or more sites.
• Develop customer relationships and improve sales objectives.
• Ensure facility cleanliness and maintenance.

Skills

Customer Relationship Management

Sales Skills

Leadership

Cash Handling

Education

High School Diploma or GED

College Education

Job description

As a Customer Sales Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.

• Will work between multiple stores in the district.
• This location is closed on Sundays.
• Day shift only: Office closes at 6pm.
• $19.00 - $19.25 per hour.

Extra Space Storage is the largest self-storage company in the United States by store count, with over 3,600 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities.

Benefits We Offer You

A work/life balance that allows you to work 5 days a week and be off work by 6pm.

Outstanding company culture with growth opportunities throughout the U.S.

Competitive starting pay + monthly bonus opportunity.

Paid Time Off accrued throughout the year, increasing with years of service.

Generous 401(k) match with Traditional and/or ROTH choices.

Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.

EXTRA Healthy Wellness Program with rewards towards your medical premium.

Your Responsibilities

Manage the day-to-day operations of one or more sites.

Develop customer relationships by identifying their storage needs and providing solutions.

Improve sales objectives through unit rentals, unit insurance, and moving supplies.

Guide new customers through rental processes and agreements.

Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits.

Ensure the facility meets the highest cleanliness standards through general maintenance duties.

Work independently on daily tasks as well as cooperate with team members and other stores in the area.

Run errands for the facility and travel to other store locations.

Your Qualifications

2+ years of customer-facing employment experience.

1+ year of experience in a leadership or supervisory role preferred.

Current, valid driver’s license with access to a reliable personal vehicle (except in NYC).

High school diploma or GED equivalent required; a college education is a plus.

If you are a current Extra Space employee, please apply through Jobs Hub in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us

Extra Space Storage is the largest operator of self-storage facilities and the largest third-party self-storage management company. Since we were founded in 1977, we have grown to include more than 3,800 locations across the country from our headquarters in Salt Lake City, UT.

At Extra Space, we believe the world is a better place when people love what they do. Redefining the self-storage industry is an ambitious goal, which is why we look for the best of the best. With competitive pay, excellent benefits, a great culture rooted in our core values, and opportunities for career development, Extra Space Storage continues to be a top choice for outstanding talent. Come join us and find out why our employees recommend us!