Assistant Store Manager

Extra Space Storage; Stanhope (NJ); On-site; USD 2,617,000 - 2,755,000; Full time

Benefits offered by this job

Paid Time Off

401(k) match

Health benefits

Wellness program

Employee discounts

Job summary

Extra Space Storage is seeking an Assistant Store Manager to support daily operations across multiple stores in the district. The role focuses on delivering exceptional customer service, identifying storage needs, and driving unit rentals and related sales.

You will maintain high cleanliness, perform safety checks, and handle payments and billing inquiries at a fast-paced site. Day shift with potential Sundays off depending on location; responsibilities include cash handling, deposits, and

Qualifications

• 1+ year of customer-facing work experience.
• Sales experience preferred.
• Current valid driver’s license and reliable vehicle for bank deposits and travel as needed, except in NYC/Brooklyn.
• High School diploma or GED required; college education is a plus.

Responsibilities

• Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
• Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
• Ensure cleanliness standards through daily maintenance of the site, office, and surrounding areas.
• Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily deposits.
• Address and resolve customer concerns related to billing, security, auctions, and proper site usage.
• Perform additional duties as assigned.

Skills

Customer-facing experience

Sales experience

Driver's license

Education

High School diploma or GED

College education

Job description

-Day shift only: Office closes at 6pm.-Will work between multiple stores in the district.-This location is closed on Sundays.CompensationStarting Pay Range: $19.00-$20.00 HourlyThe Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.Benefits We Offer YouA work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)Outstanding company culture with growth opportunities throughout the U.S.Competitive starting pay.Paid Time Off accrued throughout the year, increasing with years of service.Generous 401(k) match with Traditional and/or ROTH choices.Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.EXTRA Healthy Wellness Program with rewards towards your medical premium.BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.Your ResponsibilitiesBuild and maintain strong customer relationships by identifying storage needs and providing tailored solutions.Maximize sales objectives through unit rentals, unit insurance, and moving supplies.Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.Perform daily site safety inspections, including lock checks.Address and resolve customer concerns related to billing, security, auctions, and proper site usageHandle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.Perform additional duties as assigned.Your Qualifications1+ year of customer-facing work experience .Sales experience preferred.Current valid driver’s license and access to a reliable personal vehicle is necessary for daily bank deposits and travel to other sites as needed, except in New York City and Brooklyn.High School diploma or GED is required; college education is a plus.Work Environment & Physical RequirementsPerform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.Find additional career opportunities at careers.extraspace.comIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.If you are a current Extra Space employee, please apply through Jobs Hub in Workday.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Applications Deadline: Applications will be accepted until the position is filled.The posted pay range for this position may include values below the applicable minimum wage. Extra Space complies with all federal, state and local wage laws and does not pay employees below the legally mandated minimum wage.