Customer Sales Advisor - Rochester, MN

Goodyear; Rochester (MN); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Disability

Tuition Assistance

Vacation Time

Tire Discounts

Paid Time Off

Job summary

Goodyear in Rochester, MN is hiring a Customer Sales Advisor to drive tire and service sales while delivering outstanding guest service at our Auto Service center.

You will build guest relationships, explain warranties and promotions, schedule appointments, estimate time, and check out. A valid driver's license and 18+ are required; high school diploma preferred; Spanish speaking is a plus. Competitive pay with benefits and advancement opportunities.

Qualifications

• Prior guest service experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Legally authorized to work in the U.S. without sponsorship.

Responsibilities

• Drive sales through guest interactions including tire and service sales.
• Build guest relationships and ensure satisfaction by understanding needs.
• Explain warranties, advertising and promotions of products and services.
• Manage guest interactions from check-in to check-out, including scheduling and estimates.
• Make recommendations based on manufacturer guidance and company tools.
• Maintain a clean, safe work and guest area and participate in training.

Skills

Guest service

Tire sales experience

Spanish speaking

Teamwork

Education

High School Diploma or GED

Job description

# Customer Sales Advisor - Rochester, MNJob Category: RetailJob Reference: JR-40111543Job Type:Full timeLocation: Rochester, MNAttachments: No File Attached# Job Description**Let's Connect APPLY TODAY To Schedule Your On Site Interview!****Shift: Must be able to work retail hours including some holidays and weekends****Starting Pay: 18.00-22.00 + Commission & ongoing training to promote your career growth****base pay offered may vary depending on factors such as job-related knowledge, skills, experience, and market location.****Selected candidates may be eligible for a number of benefits, including medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sickness and vacation time, as well as tire discounts****General Description:** As a Customer Sales Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours; apply today! **Responsibilities will include, but not be limited to:** * Help drive and reach sales goals through guest interactions including tire and service sales* Build guest relationships and ensure guest satisfaction through understanding their needs* Understand and be able to describe all warranties, advertising, and promotion of products and services* Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.* Make recommendations to guests based on manufacturing recommendations* Promote self-development by utilizing Company provided training tools* Maintain a clean and safe work and guest area* Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.**Basic Qualifications:** * Prior guest service experience* Valid driver's license* Must be at least 18 years of age* No relocation is being offered for this position* Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future**Preferred Qualifications:** * High School Diploma or GED* Previous Automotive Guest Service experience* Previous Tire Sales experience* Spanish speaking preferred**Position Criteria:** * Strong work ethic; independently motivated to produce results with limited influence from others* Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork* Ability to review, analyze, and interpret information, identify problems, and make decisions* Ability to read, understand, and follow procedures and guidelines* Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays* Commitment to following established safety policies and procedures.**Application Process*** Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.* If you pass, you'll receive an invitation to schedule a phone or in-person interview.* Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.