Customer Sales Advisor - Miami, FL

The Goodyear Tire & Rubber Company; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefit package

401(k)

Paid vacations

Certification reimbursement

Job summary

A leading tire and auto service provider in Miami is seeking a Customer Sales Advisor to enhance guest experiences and drive sales. This role involves building guest relationships and ensuring satisfaction through effective communication and service. Candidates should have prior guest service experience and a valid driver's license. The position offers a fast-paced work environment, competitive pay, and excellent training opportunities. Join to advance your career with a top tire company!

Qualifications

• Prior guest service experience is required.
• Candidates must have a valid driver's license.
• Must be at least 18 years of age.
• Ability to understand and follow procedures and guidelines.
• No relocation offered for this position

Responsibilities

• Help drive sales goals through guest interactions.
• Build guest relationships and ensure satisfaction.
• Take responsibility for guest interactions from check-in to check-out.
• Maintain a clean and safe work area.
• Perform a variety of manual tasks including lifting.
• Promote self-development by utilizing company-provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods, including lifting and handling tires and wheels

Skills

Guest service experience

Communication

Teamwork

Sales

Education

High School Diploma or GED

Job description

IMMEDIATELY HIRING!!! – APPLY TODAY!!! Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast‑paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast‑track career advancement opportunities for hard‑working, team‑players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

Goodyear. More Driven.

General Description

As a Customer Sales Advisor, you will gain hands‑on experience in one of Goodyear’s Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to succeed in a team‑environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities

• Help drive and reach sales goals through guest interactions, including tire and service sales
• Build guest relationships and ensure guest satisfaction by understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturer recommendations
• Promote self‑development by utilizing company‑provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, as well as consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

• Prior guest service experience
• Valid driver’s license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• High School Diploma or GED
• Previous automotive guest service experience
• Previous tire sales experience

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures

Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar‑Berg, Luxembourg strive to develop state‑of‑the‑art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.

Goodyear is an Equal Employment Opportunity and Affluent Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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