Customer Sales Advisor - Glendale, WI

The Goodyear Tire & Rubber Company; Bayside (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

401(k)

Life insurance

Disability

Tuition assistance

Sick leave

Vacation time

Discounts

Job summary

The Goodyear Tire & Rubber Company operates Auto Service centers nationwide and seeks a Customer Sales Advisor to deliver outstanding service while driving tire and service sales. You will build guest relationships, understand needs, and promote products and warranties in a fast-paced environment.

In this role, you will manage guest flow from check-in to check-out, rely on training tools for growth, and contribute to a team that delivers results. Monday–Saturday availability may be required.

Qualifications

• Prior guest service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation offered
• Legally authorized to work in the U.S. without sponsorship

Responsibilities

• Drive sales through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction
• Explain warranties, advertising, and promotions of products and services
• Schedule appointments, estimate time, check out and complete service
• Make recommendations based on manufacturer guidance
• Promote self-development using training tools
• Maintain a clean and safe guest area
• Perform manual tasks including lifting tires and wheels

Skills

Guest service

Communication

Teamwork

Spanish speaking

Valid driver's license

Education

High School Diploma or GED

Job description

Shift: Must be able to work retail hours including some holidays and weekends.

The pay range for this position is $18-$20/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including:

• medical
• prescription
• dental
• vision
• 401(k)
• life insurance
• disability
• tuition assistance
• sick and vacation time
• discounts

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results.

General Description

As a Customer Sales Advisor, you will gain hands‑on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team‑environment. We encourage you to allow us to invest in your success as you invest in ours.

Responsibilities Will Include, But Not Be Limited To

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing Company provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

• Prior guest service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• High School Diploma or GED
• Previous Automotive Guest Service experience
• Previous Tire Sales experience
• Spanish speaking preferred

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures.