Customer Sales Advisor

Halfords Careers; Cheshire (CT); On-site; USD 189,673 - 234,395; Full time

Benefits offered by this job

Store discount 25% off most products

Employee discount up to 50% off garage

Discounts on many additional products

Employee wellness programme

Cycle to Work scheme

Wagestream pay access

Health Cash Plan

Job summary

Halfords Careers is seeking friendly retail sales team members to welcome customers, learn product knowledge and assist with fitting services. You’ll thrive on fast, friendly service, manage weekend shifts and contribute to achieving sales targets.

Training is provided to help you grow within the business. We offer extensive training, career progression opportunities, and benefits that support your wellbeing and work-life balance across the Halfords Group.

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Problem solving skills
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Skills

Customer service

Proactive

Problem solving

Weekend availability

Sales targets

Job description

Salary

• Age 21+ £12.71 per hour
• Under 21 £10.85 per hour

About the Role

Got a knack with customers? Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Problem solving skills
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Benefits

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

Company Overview

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

EEO Statement

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.