Customer Representative Role

The Goodyear Tire & Rubber Company; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading tire service company in Nashville is seeking a Customer Representative to perform tire maintenance and roadside service. The ideal candidate should have a high school diploma or GED, valid driver's license, and some service experience. This full-time entry-level role emphasizes safety and strong communication skills, with a requirement for rotating weekend availability.

Qualifications

• Valid driver's license and commercial driver qualifications.
• Ability to work in a fast-paced environment.
• Good communication skills.

Responsibilities

• Service tires safely according to company policy.
• Clean and maintain service equipment.
• Perform roadside service calls.

Skills

Customer service experience

Driver's license

Communication skills

Education

High School or GED

Job description

Overview

Join to apply for the Customer Representative Role at The Goodyear Tire & Rubber Company.

Responsibilities

• Dismounting and mounting any type of tire on drop center, semi-drop center and multi-piece rims to service customer's needs as deemed safe by company policy.
• Match mounting, match mating dual assemblies, and radial runout as necessary.
• Inflating of tires to prescribed PSI per load requirements.
• Cleaning and maintaining service equipment.
• Performing roadside service calls on a continuous basis.
• Determining repairable tire conditions and making such repairs.
• Removing tires for retreading or repair as needed.
• Properly executing required billing documents (accurate and legible) then submitting to management.
• Exercising proper maintenance of assigned Service Vehicle including appearance as on-board service equipment.
• Complying with DOT regula tions including driver's license for class of truck operated.
• Following all driving rules.
• Complying with OSHA regulations and safety requirements.
• Wearing proper PPE, using cages, and following all other safety policies and procedures.

Qualifications

• High School or GED preferred.
• At least 3 months of relevant service experience is preferred.
• Must have a valid driver's license and meet commercial driver qualification requirements, including being at least 21 years of age.
• Must be able to work in a results-oriented, fast-paced environment as part of a team.
• Must be self-starter and willing to take the initiative, able and willing to work without direct supervision.
• Willing to follow all safety procedures and work in a safe manner.
• Must be willing to perform service calls on nights and/or weekends on a rotating basis.
• Good oral and written communication ability.

Seniority level

• Entry level

Employment type

• Full-time