Customer Representative Assistant I - Northern Region - Seasonal (20 Weeks) - 1791 (Peaks-Kenny[...]

Maine Department of Agriculture, Conservation & Forestry; Dover-Foxcroft (ME); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Seasonal Customer Representative Assistant I for a 20-week position at Peaks-Kenny State Park. This role is perfect for individuals who enjoy engaging with the public and providing exceptional customer service. Responsibilities include greeting park visitors, managing entrance fees, and ensuring the safety and security of the park facilities. Join a team that values diversity and promotes a healthy work-life balance, offering benefits like health insurance and wellness programs. If you're passionate about nature and community service, this opportunity is tailored for you.

Benefits

Health and Dental Insurance

Retirement Plan

Wellness Programs

Parental Leave

Uniforms Provided

Qualifications

• Ability to follow directions and assist park visitors.
• Must have a valid Class C Maine Motor Vehicle Operator’s License.

Responsibilities

• Greet and assist park visitors at Peaks-Kenny State Park.
• Manage cash and income from entrance fees and maintain toll facilities.

Skills

Customer Service

Cash Handling

Communication Skills

Education

High School Diploma

Job description

CUSTOMER REPRESENTATIVE ASSISTANT I

Opening Date:	May 01, 2025	Closing Date:	May 14, 2025
Location:	Peaks-Kenny State Park	Position #:	01720-1791
Position Type:	Seasonal Full Time - 20 Weeks*	Class Code:	6508
Grade/Salary:	Grade 05 - $15.00 - $19.34 Per Hour

*Season: 01720-1791 – 20 Weeks (Approximately 04/20/2025 to 09/06/2025)

The Department of Agriculture, Conservation and Forestry, Bureau of Parks and Lands Division, is recruiting to fill a Seasonal (20 Weeks) Customer Representative Assistant I position at Peaks-Kenny State Park.

BRIEF JOB DESCRIPTION: This role involves greeting and assisting park visitors, providing information about services and facilities, managing cash and income from entrance fees, maintaining toll facilities, securing facilities and equipment, attending mandated training, understanding communication and emergency procedures, adhering to policies, and knowing emergency operating procedures.

CONTACT INFORMATION: For questions, contact Park Manager Michelle Darling at [phone] or [e-mail]. If unavailable, contact April Kerr at [phone] or [e-mail].

MINIMUM QUALIFICATIONS: Ability to follow directions.

REGISTRATION/CERTIFICATION: Some positions may require a valid Class C Maine Motor Vehicle Operator’s License. Verification of credentials, criminal record, and driver’s license check may be required. References are needed at the interview, including at least one work-related reference. Anyone meeting minimum qualifications may apply.

The Department is not responsible for late application receipt due to mail or fax issues.

SEASONAL EMPLOYMENT INFORMATION:

• Applicants must be 18 or older (Lifeguards must be 16+).
• Must be U.S. Citizens or authorized to work in the U.S.
• Housing provided in specific areas; generally not available elsewhere.
• Most positions involve 40 hours/week, including weekends and holidays.
• Uniforms are provided.

HOW TO APPLY: Apply online with a detailed Resume. Ensure your Resume includes months and years of experience, duties, and responsibilities. For paper applications, download from this link, and submit with your Resume before the deadline to: Natural Resources Service Center, c/o Kristin McCamish, 32 Blossom Lane, Augusta, ME 04333-0155, including the job title and number.

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EMPLOYEE BENEFITS: We support a healthy work-life balance, health and dental insurance, retirement, wellness programs, parental leave, and more, fostering a purposeful and inclusive work environment.

We are committed to diversity and inclusion, welcoming applicants of all backgrounds. Reasonable accommodations are provided upon request.

Thinking about applying? We encourage you to apply even if you don’t meet every listed qualification, as diverse backgrounds and experiences are valued.