Customer Representative

Inspired; Bellevue (WA); On-site; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth

Travel perks and exclusive discounts

Ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to provide exceptional support to clients throughout their travel journeys. The ideal candidate will have strong communication skills and customer service experience, preferably in travel or hospitality. This remote role offers a supportive team environment, flexible schedules, and travel perks. If you are passionate about creating memorable experiences for others, we encourage you to apply today.

Qualifications

• Strong customer service experience in travel or hospitality is preferred.
• Excellent communication skills are crucial for client interactions.
• Must be organized and proactive with attention to detail.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and travel policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Comfortable with technology

Job description

About the job Travel customer representative

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Perks

• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!