Customer Relations Specialist — Insurance Services

isaac grizzell - State Farm Agent; Nashville (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Job summary

isaac grizzell - State Farm Agent in Nashville, TN seeks a Customer Relations Representative to build relationships, answer inquiries, and educate clients on available insurance options. This full-time role supports the agent's marketing efforts and requires a customer-focused approach.

Compensation includes salary plus commission/bonus, paid time off, and growth opportunities within the agency. Ideal candidates are communicative, self-motivated, detail-oriented, and team-oriented with

Qualifications

• Excellent communication skills across written and verbal channels.
• Self-motivated with a proactive approach to solving problems.
• Detail oriented with a customer-first mindset.
• Dedicated to delivering strong customer service and teamwork.
• Ability to relate well to customers and understand their needs.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance options and billing.
• Educate customers on insurance options using needs-based reviews.
• Support marketing goals with the agent and develop leads.
• Schedule appointments and identify customer needs to offer appropriate products.

Skills

Excellent communication

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Team player

Customer relations

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

isaac grizzell - State Farm Agent in Nashville, TN seeks a Customer Relations Representative to build relationships, answer inquiries, and educate clients on available insurance options. This full-time role supports the agent's marketing efforts and requires a customer-focused approach.

Compensation includes salary plus commission/bonus, paid time off, and growth opportunities within the agency. Ideal candidates are communicative, self-motivated, detail-oriented, and team-oriented with