Customer Relations Specialist — Growth & Bonus Opportunities

Rebecca Davis State Farm Agency; Fairburn, Northern (GA, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Rebecca Davis State Farm Agency in Fairburn, GA is seeking a Customer Relations Representative to join a full-time team. You will handle customer inquiries, maintain records, and support retention efforts while coordinating with office staff to ensure excellent service.

The role offers a salary range of $40,000 to $60,000 per year, plus performance-based bonuses and paid time off. Growth opportunities and a supportive, community-focused office culture are highlighted in the description.

Qualifications

• Experience in customer service preferred.
• Strong communication and problem-solving skills.
• Ability to stay calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Customer service

Communication

Problem solving

Job description

Rebecca Davis State Farm Agency in Fairburn, GA is seeking a Customer Relations Representative to join a full-time team. You will handle customer inquiries, maintain records, and support retention efforts while coordinating with office staff to ensure excellent service.

The role offers a salary range of $40,000 to $60,000 per year, plus performance-based bonuses and paid time off. Growth opportunities and a supportive, community-focused office culture are highlighted in the description.