Customer Relations Specialist: Grow in Sales and Service

The Polaris Consulting Group of OK; Norman (OK); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Job summary

The Polaris Consulting Group of OK in Norman, OK is seeking a Customer Relations Specialist to help customers, build relationships, and drive sales through friendly, professional service.

No insurance experience required—paid training and ongoing coaching are provided. You will welcome customers, identify needs, follow up by phone/text/email, and schedule appointments for licensed team members. This role offers bonuses and opportunities for growth in a supportive team.

Qualifications

• Customer service, retail, or sales experience is helpful but not required.
• Excellent communication and people skills.
• Comfortable talking with customers over the phone and in person.

Responsibilities

• Welcome and assist new and existing customers with their questions and needs.
• Build relationships by providing friendly, professional customer service.
• Identify customer needs and recommend products and services that provide value.
• Follow up with prospective and existing customers by phone, text, and email.
• Schedule appointments for our licensed team members.
• Help maintain customer accounts and update information.
• Support marketing and outreach efforts to generate new business.
• Work with the team to achieve individual and office sales goals.

Skills

Customer service

Communication skills

Phone and in-person talks

Goal-oriented

Organized

Basic computer skills

Job description

The Polaris Consulting Group of OK in Norman, OK is seeking a Customer Relations Specialist to help customers, build relationships, and drive sales through friendly, professional service.

No insurance experience required—paid training and ongoing coaching are provided. You will welcome customers, identify needs, follow up by phone/text/email, and schedule appointments for licensed team members. This role offers bonuses and opportunities for growth in a supportive team.