Customer Relations Representative - State Farm Agent Team Member Location: FL-Temple Terrace-33[...]

Beaublessing; Temple Terrace (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Customer Relations Representative to join their team. This role focuses on generating exceptional client experiences and enhancing customer satisfaction. Ideal candidates will possess strong communication and problem-solving skills, with a preference for bilingual individuals. This position offers opportunities for advancement and a flexible schedule, making it an exciting opportunity for those passionate about customer service and community engagement. Join a team where your contributions can make a significant impact in the insurance industry.

Benefits

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Experience in customer service preferred, with strong communication skills.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Coordinate with departments to ensure customer satisfaction.

Skills

Communication Skills

Problem-Solving Skills

Customer Service

Bilingual (Spanish)

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Beau Blessing - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.