Customer Relations Representative - State Farm Agent Team Member

Brian Koenig - State Farm Agent; United States; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License Reimbursement

Salary Plus Commission

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brian Koenig - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support to community members. You will handle inquiries, maintain records, and coordinate with agency teammates to ensure satisfaction.

This role offers a flexible schedule, health insurance, PTO, training, and opportunities for advancement, with salary plus commission and performance bonuses reflecting your contributions.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Job Description

Job Description

Benefits:

• License Reimbursement
• Salary Plus Commission
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Brian Koenig - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.