Customer Relations Representative - State Farm Agent Team Member

Calldanielparker; Tulsa (OK); On-site; USD 50,000 - 85,000; Full time

Job summary

A leading insurance agency is seeking a Customer Relations Representative to enhance customer experiences and foster strong relationships. This full-time role in Tulsa involves problem-solving, customer education, and teamwork within a supportive environment. Candidates should possess strong communication skills and relevant licenses, driving customer retention and satisfaction.

Benefits

Group Life Insurance

Salary plus commission/bonus

401(k)

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Vision insurance

Qualifications

• Must hold at least one of the following licenses: Property and Casualty, Life and Health, or Securities.
• Experience in customer service and account management.
• Excellent communication skills - written, verbal and listening.

Responsibilities

• Establish and grow customer relationships, maintaining follow-up standards.
• Educate customers about insurance options through a needs-based review process.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication Skills

Customer Service

Detail Oriented

Problem Solving

Teamwork

Education

Property and Casualty License

Life and Health License

Securities License

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Tulsa

• Group Life Insurance
• Salary plus commission/bonus
• 401(k)
• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Vision insurance

ROLE DESCRIPTION

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, keep reading!As a Customer Service Representative with Daniel Parker - State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people will make you an excellent fit with our team and office culture. You will enhance your professional career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the customers that you support.

RESPONSIBILITIES

• Establish and grow customer relationships, maintain excellent follow-up standards, resolve issues and assist with the agency's customer retention strategies.
• Use a customer-focused, needs-based review process to educate customers about insurance options and maintain accurate account records.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services based on customer needs.
• Coordinate with other departments to ensure maximum customer satisfaction.

QUALIFICATIONS

• Excellent communication skills - written, verbal and listening
• Experience in customer service and account management.
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Ability to calm others in stressful situations.
• Must hold at least one of the following current licenses from any state Property and Casualty, Life and Health or Securities.

If you are motivated to succeed and can see yourself in this role, please complete our application. We look forward to meeting you!

Compensation $50,000.00 - $85,000.00 per year

Customer Relations Representative - State Farm Agent Team Member

Full Time in Tulsa

Responsive recruiter Benefits

• Group Life Insurance
• Salary plus commission/bonus
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance

ROLE DESCRIPTION Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, keep reading!As a Customer Service Representative with Daniel Parker - State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people will make you an excellent fit with our team and office culture. You will enhance your professional career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the customers that you support. RESPONSIBILITIES

• Establish and grow customer relationships, maintain excellent follow-up standards, resolve issues and assist with the agency's customer retention strategies.
• Use a customer-focused, needs-based review process to educate customers about insurance options and maintain accurate account records.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services based on customer needs.
• Coordinate with other departments to ensure maximum customer satisfaction.

QUALIFICATIONS

• Excellent communication skills - written, verbal and listening
• Experience in customer service and account management.
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Ability to calm others in stressful situations.
• Must hold at least one of the following current licenses from any state Property and Casualty, Life and Health or Securities.

If you are motivated to succeed and can see yourself in this role, please complete our application. We look forward to meeting you! Compensation $50,000.00 - $85,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none