Customer Relations Representative - State Farm Agent Team Member

Twitty Insurance; Schaumburg (IL); On-site; USD 38,000 - 55,000; Part time

Benefits offered by this job

Growth potential

Paid time off

Health benefits

Training & development

Job summary

A local insurance agency in Schaumburg, IL is looking for a Customer Relations Representative. This role focuses on providing exceptional client experiences while managing customer inquiries and anticipating community needs. Ideal candidates are dedicated to customer service and possess strong communication skills. Opportunities for internal growth and valuable career-building experiences await. Salary ranges from $38,000 to $55,000 annually, with potential for commissions.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to customers and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Use a customer-focused process to educate customers about insurance options.
• Use exemplary communication to efficiently meet customer needs.

Skills

Customer service dedication

Effective communication

Proactive problem-solving

Education

State licensing

Job description

Customer Relations Representative - State Farm Agent Team Member

• Opportunity for advancement

ROLE DESCRIPTION

As a Customer Service Manager with Brett Twitty, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Must obtain state licensing.

BENEFITS

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

ABOUT BRETT TWITTY

• Our team has over 70 years of industry experience
• Home, Business & Evening Appointments Available
• State Farm Employee since 2002
• Second Generation State Farm Agent
• We welcome state to state transfers
• University of Iowa

Compensation $38,000.00 - $55,000.00 per year

Customer Relations Representative - State Farm Agent Team Member

Part Time in Schaumburg, IL

Benefits

• Competitive salary
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION

As a Customer Service Manager with Brett Twitty, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Must obtain state licensing.

BENEFITS

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Health benefits
• Valuable career-building experience

ABOUT BRETT TWITTY

• Our team has over 70 years of industry experience
• Home, Business & Evening Appointments Available
• State Farm Employee since 2002
• Second Generation State Farm Agent
• We welcome state to state transfers
• University of Iowa

Compensation $38,000.00 - $55,000.00 per year Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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