Customer Relations Representative - State Farm Agent Team Member

Alex Mutch - State Farm Agent; San Ramon (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Retirement plan with employer match

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Alex Mutch - State Farm Agent in San Ramon, California is looking for a Customer Relations Representative. The role focuses on delivering exceptional customer service and resolving inquiries to support agency growth. Candidates should possess strong communication skills and the ability to handle high-stress situations.

The position offers competitive salary, health insurance, and opportunities for advancement. Join a team that values customer experience and community support.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Job description

Benefits

• License reimbursement
• Retirement plan with employer match
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Alex Mutch - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.