Customer Relations Representative - State Farm Agent Team Member

Kevin Patton - State Farm Agent; Richmond (TX); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Signing bonus

Job summary

Kevin Patton - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of a local insurance agency.

You will handle customer inquiries, maintain client records, and coordinate with team members to ensure satisfaction while pursuing internal growth opportunities for driven, sales-minded applicants.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Willingness to obtain insurance licenses.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication

Problem-solving

Customer service experience

High-stress handling

Insurance licenses willingness

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Signing bonus

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Kevin Patton - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Must be willing to obtain insurance licenses.

Kevin Patton - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.