Customer Relations Representative - State Farm Agent Team Member

Arlenemchale; Pennsylvania; On-site; USD 42,000 - 52,000; Full time

Job summary

An established industry player is seeking a Customer Relations Representative to join their dynamic team. This role offers an exciting opportunity to engage with customers, providing them with valuable insights into insurance options while ensuring a remarkable customer experience. If you are a motivated individual who thrives in a fast-paced environment and is eager to contribute to business growth through meaningful interactions, this position is perfect for you. With a competitive salary and opportunities for advancement, you’ll be part of a winning team dedicated to customer satisfaction and success.

Benefits

Group Life Insurance Benefits

Paid time off

Commission plus bonus

Flexible hours

Growth potential

Hiring Bonus up to $1000

Qualifications

• Sales experience preferred, with a track record of meeting goals.
• Detail-oriented and proactive in problem solving.

Responsibilities

• Establish and follow up on customer relationships.
• Provide accurate and friendly customer service.
• Develop leads and market appropriate products.

Skills

Sales experience

Customer service

Problem solving

Multi-tasking

Presentation skills

Education

Property and Casualty license

Life and Health license

Personal Lines Licenses

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Hamlin, PA

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Group Life Insurance Benefits
• Salary
• Paid time off (vacation and personal/sick days)
• Commission plus bonus
• Flexible hours
• Valuable experience
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus up to $1000

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Ability to multi-task
• Ability to make presentations to potential customers
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Personal Lines Licenses (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $42,000.00 - $52,000.00 per year