Customer Relations Representative - State Farm Agent Team Member

Debbiemontgomery; Ohio; On-site; USD 35,000 - 50,000; Full time

Job summary

A local insurance agency in Ohio is seeking a Customer Relations Representative to enhance customer experiences and facilitate effective communication. The ideal candidate possesses strong customer service skills and attention to detail. Responsibilities include managing inquiries, maintaining records, and coordinating with team members. This role offers competitive pay, health benefits, and opportunities for advancement.

Benefits

Health insurance

Competitive salary

Paid time off

Training & development

Bonus based on performance

Qualifications

• Experience in customer service preferred.
• Strong communication skills are essential.
• Must be able to resolve customer inquiries efficiently.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Overview

As a Customer Relations Representative - State Farm Agent Team Member with Debbie Montgomery - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Benefits

• Compensation $35,000.00 - $50,000.00 per year
• Bonus based on performance
• Health insurance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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