Customer Relations Representative - State Farm Agent Team Member

Gabaagency; Ohio; On-site; USD 55,000 - 75,000; Full time

Job summary

A local insurance agency in Bedford, OH is seeking a Customer Relations Representative to establish and manage customer relationships. The ideal candidate will have sales experience and excellent communication skills to provide accurate and friendly service regarding insurance inquiries. This full-time role offers a salary of $55,000 to $75,000 with benefits including monthly bonuses, flexible scheduling, and opportunities for advancement.

Benefits

Monthly Production Bonuses

Team Lunches

License Reimbursement

Salary Plus Commission

Simple IRA

Paid time off

Training & development

Flexible schedule

Qualifications

• Experience in sales is preferred.
• Interest in marketing products based on customer needs.
• Ability to anticipate and relate to customer needs.
• Excellent written and verbal communication skills.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and accurate customer service.
• Respond to inquiries regarding insurance.
• Promote long-lasting customer relations.

Skills

Sales experience

Client relationship management

Excellent communication skills

Customer service dedication

Job description

Overview

Customer Relations Representative - State Farm Agent Team Member

Full Time in Bedford, OH

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

Compensation

$55,000.00 - $75,000.00 per year

Benefits

• Monthly Production Bonuses
• Team Lunches
• Team Building
• License Reimbursement
• Salary Plus Commission
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none

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State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.