CUSTOMER RELATIONS REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Tony Pope - State Farm Insurance Agent; Mount Pleasant (SC); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Group Life Insurance Benefits

Salary Plus Commission

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tony Pope - State Farm Agent is seeking a Customer Relations Representative to support daily operations and grow the agency through strong client relationships. You will act as a liaison between customer needs and agency departments, proactively marketing relevant insurance products and services to improve clients’ lives.

Grow your career in a team-focused environment that values attentive, sociable, and sales-minded professionals who are eager to join our agency.

Qualifications

• Experience in sales (outside inside retail telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Client relationship management

Marketing interest

Communication skills

Customer service

Needs anticipation

Client relations

Job description

About Our Agency

Established in 1990, State Farm Agent Tony Pope serves over 10,000 households in the Carolinas and Georgia, with offices in Mount Pleasant, North Charleston, and Summerville SC. Offering a comprehensive range of insurance services including car, home, renters, life, and small business insurance, along with coverage for motorcycles, boats, and recreational vehicles, our office consistently ranks among the top 1% of all State Farm Agents nationwide. With a dedicated team boasting nearly 500 years of collective experience, we prioritize customer relationships and community engagement in our mission to protect our clients and their futures.

Responsive recruiter

Replies within 24 hours

Benefits

• Group Life Insurance Benefits
• Salary Plus Commission
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

Established in 1990, State Farm Agent Tony Pope serves over 10,000 households in the Carolinas and Georgia, with offices in Mount Pleasant, North Charleston, and Summerville SC. Offering a comprehensive range of insurance services including car, home, renters, life, and small business insurance, along with coverage for motorcycles, boats, and recreational vehicles, our office consistently ranks among the top 1% of all State Farm Agents nationwide. With a dedicated team boasting nearly 500 years of collective experience, we prioritize customer relationships and community engagement in our mission to protect our clients and their futures.

Role Description

As an Customer Relations Representative - State Farm Agent Team Member for Tony Pope - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

Compensation $55,000.00 - $100,000.00 per year