Customer Relations Representative - State Farm Agent Team Member

Marcusmabrey; Idaho; On-site; USD 60,000 - 80,000; Full time

Job summary

A local insurance agency in Sandpoint, ID is seeking a Customer Relations Representative to enhance customer experiences. You will resolve inquiries and assist with retention strategies, contributing to the growth of the agency. Excellent communication and problem-solving skills are desired, along with the ability to handle stress. Join a supportive team and make a difference in your community.

Benefits

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Calm under stress

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Sandpoint, ID

Benefits

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Marcus Mabrey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $22.00 - $30.00 per hour

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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