Customer Relations Representative - State Farm Agent Team Member

Kim Dupree - State Farm Agent; El Dorado (AR); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

License reimbursement

Simple IRA

Bonus program

Flexible schedule

Opportunity for advancement

Job summary

Kim Dupree - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support within a growing local insurance agency. You will handle inquiries, maintain records, and coordinate with colleagues to ensure customer satisfaction.

This role emphasizes client-focused service, problem-solving, and a proactive approach to retention and community needs, with growth opportunities for ambitious team players.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

High-stress handling

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Kim Dupree - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.