Customer Relations Representative - State Farm Agent Team Member

Matt Basile - State Farm Insurance Agent; Dover (DE); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Matt Basile - State Farm Insurance Agent in Dover, DE is seeking a customer-focused individual to join the team, providing insurance and financial services education to clients.

You will establish relationships, educate customers on options, and develop leads while working with a supportive team in a local office environment.

Qualifications

• Excellent communication skills—written, verbal and listening.
• People-oriented approach with strong interpersonal skills.
• Detail oriented with accuracy and thorough follow-through.
• Proactive in problem solving and able to learn new computer functions.
• Able to work in a team environment and collaborate effectively.
• Bilingual Spanish preferred to support diverse clients.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Customer-focused

Communication skills

People-oriented

Detail oriented

Proactive problem solving

Team player

Bilingual Spanish

Job description

Benefits

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish preferred