Customer Relations Representative - State Farm Agent Team Member

Eric Everly - State Farm Agent; Alabama; Presencial; USD 36 000 - 44 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Growth potential

Paid time off

Career-building experience

Resumo da oferta

Eric Everly - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences within a State Farm agency. You will build relationships, assist with insurance inquiries, and coordinate with the team to anticipate community needs.

The role emphasizes empathetic service, growth potential, and a path for advancement in a supportive office environment. State Farm agents operate as independent contractors, offering a collaborative, customer-centric workplace.

Qualificações

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.

Responsabilidades

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance, eligibility, coverages, policy changes, transfers, and billing clarification.
• Use a customer-focused, needs-based review to educate customers about insurance options.
• Use exemplary communication to meet customer needs while promoting business development.

Conhecimentos

Customer service

Empathy

Communication

Problem solving

Descrição da oferta de emprego

Future Opening: Customer Relations Representative - State Farm Agent Team Member

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Eric Everly - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS:

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation: $40,000.00 per year

Do you want to work with someone who will help you achieve YOUR goals?

If you want to work in an environment that is fun, challenging, and rewarding, then Eric Everly - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our office is located in 7862 hwy 68 n stokesdale, nc 27357.
• I am a second generation State Farm agent.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none