Customer Relations Representative - State Farm Agent Team Member

Insuringal; Alabama; On-site; USD 36,000 - 45,000; Full time

Job summary

An established industry player is seeking a Customer Relations Representative to join their team. In this full-time role, you'll create exceptional customer experiences and support the growth of a successful insurance agency. Your attention to detail and customer service skills will be essential as you manage inquiries, resolve issues, and coordinate with team members. This position offers opportunities for internal growth and is perfect for empathetic individuals eager to make a difference in their community. Join a supportive environment where your contributions will be valued and rewarded.

Benefits

Bonus based on performance

Paid time off

Training & development

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.

Skills

Communication Skills

Problem-Solving Skills

Customer Service Skills

Stress Management

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Gadsden, AL

Benefits

• Bonus based on performance
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Brandon Holland - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $36,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.