Customer Relations Pro — Gear & Service Expert

Bass Pro, LLC

Town of Victor (NY)

On-site

USD 25,000 - 29,000

Part time

14 days+

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Benefits offered by this job

Dental
Vision
401k Retirement Savings
Paid holidays
Paid vacation
Bass Pro Cares Fund

Job summary

Bass Pro Shops in the Town of Victor, NY seeks a Customer Relations Associate to greet customers, handle returns, and assist with shopping decisions. You will secure firearms, issue licenses, and promote loyalty programs while maintaining a clean, stocked floor and following company policies.

The position emphasizes friendly, product-knowledgeable service, ability to work with coworkers, and strong communication. Part-time hours with competitive starting pay and benefits are offered.

Qualifications

  • High school diploma or equivalent.
  • Strong customer service and communication skills.
  • Experience with point-of-sale (POS) systems.

Responsibilities

  • Greet customers in a friendly and helpful manner.
  • Handle merchandise with care and assist with returns and exchanges.
  • Promote programs such as CLUB Membership and In-Store Pick-up.
  • Sell Hunting and Fishing Licenses and manage incentive programs.
  • Maintain a clean, stocked work area and follow company policies.
  • Assist customers in making buying decisions by identifying needs and recommending products.

Skills

Customer service
Communication
POS system
Teamwork
Cash handling

Education

High school diploma or equivalent

Job description

Bass Pro Shops in the Town of Victor, NY seeks a Customer Relations Associate to greet customers, handle returns, and assist with shopping decisions. You will secure firearms, issue licenses, and promote loyalty programs while maintaining a clean, stocked floor and following company policies.

The position emphasizes friendly, product-knowledgeable service, ability to work with coworkers, and strong communication. Part-time hours with competitive starting pay and benefits are offered.

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