Customer Relations Pro | Flexible Schedule & Growth Path

John Peters - State Farm Agent; Delray Beach (FL); On-site; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Delray Beach is seeking a Customer Relations Representative to provide exceptional customer experiences. The ideal candidate will excel in communication and problem-solving, manage customer inquiries, and work collaboratively with team members. Opportunities for internal growth are available for motivated individuals eager to enhance their careers. Join a positive team dedicated to serving the community and maintaining high customer satisfaction.

Qualifications

• Strong communication and problem-solving skills required.
• Previous experience in customer service preferred.
• Ability to remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records.
• Assist with customer retention strategies.
• Coordinate with departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations calmly

Education

Bachelor's degree

Job description

An insurance agency in Delray Beach is seeking a Customer Relations Representative to provide exceptional customer experiences. The ideal candidate will excel in communication and problem-solving, manage customer inquiries, and work collaboratively with team members. Opportunities for internal growth are available for motivated individuals eager to enhance their careers. Join a positive team dedicated to serving the community and maintaining high customer satisfaction.