Customer Relations Operator

Birch Gold Group; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A growing financial services company is seeking an Operator to manage incoming calls and provide administrative support in a remote environment. The ideal candidate will possess skills in multitasking, understanding sales processes, and adapting to new technologies. Responsibilities include answering calls, handling multiple conversations simultaneously, and providing detailed information to callers.

Qualifications

• Exceptional communication skills for handling multi-line phone systems.
• Good organizational skills to efficiently manage work activities.

Responsibilities

• Answer multi-line telephone system and route calls.
• Handle multiple calls while maintaining professionalism.
• Notate call details accurately.

Skills

Ability to manage multiple tasks

Understanding of sales processes

Commitment to dependability

Adaptability to new technologies

Job description

A company is looking for an Operator to manage incoming calls and provide administrative support in a remote environment.

Key Responsibilities

• Answer multi-line telephone system and route calls to the appropriate department/person
• Handle multiple calls simultaneously while maintaining professionalism and composure
• Notate call details and provide accurate information to callers

Required Qualifications

• Ability to manage multiple tasks and calls simultaneously
• Understanding of sales processes and support for sales efforts
• Commitment to dependability and following instructions
• Capability to plan, organize, and prioritize work activities efficiently
• Adaptability to new technologies and troubleshooting skills